Frequently Asked Questions about bike kits: (Printable PDF file)

1. Can anyone put together a bike kit?

Yes, anyone can put together a bike kit that has basic mechanical knowledge. Your kit bike will also come with a complete manual to help you put together your bike. If you have questions as you are putting together your bike, call us and we will help you as best we can over the telephone. We also sell two additional books that you might find helpful: How to Build a Kit Bike and How to Build a Chopper by Timothy Remus. After completing the assembly process, we recommend you bring the bike in to have an Evil Twin mechanic do a safety inspection.

2. Does the bike kit come with everything I need?

Yes, down to every nut and bolt needed to finish your bike kit assembly. The only additional things you will need are the proper tools (basic mechanic’s tools), your labor, and gas. Depending on where you live, you may need to purchase turn signals and mirrors for licensing purposes. Additionally, you may want to add a speedometer and/or tachometer to your bike. Just a reminder, your gas tank, fenders, and frame will come raw. If you don’t have contacts to have your frame powdercoated and your tank and other tins painted, just ask us to pre-paint everything for you. You can request us to powdercoat your frame from your order form. If you would like your other tins painted, please call or e-mail us to arrange this service.

3. How do I order my bike kit?

Bike kits can be easily ordered on the web site- simply choose the size of motor you want and finish you like, it’s that simple! You can also add on ‘extras’ such as powdercoating of your frame and wrapped pipes. If you have any questions before you order, call or e-mail us today.

4. What payment methods do you accept?

On the internet, we accept payments with any major credit or debit card through PayPal, an easy and safe way to make all of your on-line purchases. When you first purchase your bike kit, we will only ask you for a deposit on the bike kit, as well as payment for all extras and add-ons purchased. After we have your bike kit ready for shipment, we will contact you for the balance due on the bike kit plus shipping costs. Please note that payment in full for bike kits is required before shipment can occur.

5. Can I pay for my bike kit in full, rather than in two payments?

Absolutely! Call or e-mail us today, and we’ll be happy to charge you all at one time. We can take debit or credit cards, or you can pay cash. When paying cash, you can arrange a wire transfer directly from your bank to ours, or send a cashier’s check.

6. How long does shipping take?

From the time you order to the time your bike arrives at your house, it can take 5-15 days.

7. How much does shipping cost?

Evil Twin does not have a set price for shipping- we prefer to help the customer save money by shopping around for the most cost-effective freight carrier to deliver your merchandise. Evil Twin will be more than happy to provide you a shipping quote. Please be sure to include your zip code, and we will promptly provide you with a shipping estimate. When possible we will include cost-saving methods for your consideration. Some of you may have a choice of whether the bike kit is delivered directly to your home, or if it’s delivered to the nearest shipper’s terminal to your home. This means you would pick your bike kit up at the company who shipped your bike. For example, if we used Evil Twin Freight Lines to ship your bike, you would pick your box up at Evil Twin’s terminal nearest your home. You will need access to a truck or some other type of vehicle that can accommodate a 4’x4’x5’ pallet that weighs approximately 800 pounds.

8. Can you ship directly to my home?

Not a problem! If you don’t have a way to get the pallet home from the shipper’s terminal, all you need to do is select ‘Ship to my home’ from the Shipping Options drop down menu when purchasing your kit bike.

9. Is it difficult to get the bike registered?

No. It’s very easy, in fact. Your bike comes with three MSO’s (Manufacturer’s Statement of Origin): one for the frame, one for the transmission, and one for the motor. All you have to do is take those three MSO’s down

Contact Us if you have any additional questions that we have not addressed.

email

sales@eviltwincustomcycle.com
info@eviltwincustomcycle.com


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